San Antonio
Baptist Neighborhood Hospital – Schertz
16.98
16.98
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Wheelchair accessible restroom
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Overall
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Pricing
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The hospital has a mediocre overall rating, with a quality rating that could be improved. Pricing is a strong point, but the innovativeness rating is not available.The hospital's strengths include its clean and accessible facilities, as well as its staff who are described as caring, kind, and professional. Many patients have reported positive experiences with the hospital, including feeling seen and heard by the staff, and receiving excellent care.However, there are also several areas where the hospital could improve. Many patients have reported long wait times, lack of communication, and poor bedside manner from some staff members. Some patients have also reported feeling rushed or dismissed by staff, and others have been misdiagnosed or received inadequate treatment.One major issue that has been consistently reported by patients is the hospital's billing practices. Many patients have reported being overcharged or receiving surprise bills, and some have even reported being lied to by staff about the cost of services.To improve, the hospital could focus on addressing these issues by:* Improving communication with patients and families* Reducing wait times and improving the efficiency of the hospital's operations* Providing better training to staff on bedside manner and patient-centered care* Reviewing and revising their billing practices to ensure transparency and fairnessBy addressing these issues, the hospital can improve the overall quality of care and create a more positive experience for patients.
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Medical Service
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Emergency Care
Emergency care service
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