Baptist Neighborhood Hospital - Shavano Park

2.9

• (1 reviews)

212 4103 N Loop 1604 W Street, San Antonio

12.82

mil

212 4103 N Loop 1604 W Street, San Antonio

12.82

mil

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Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

All our ratings are from genuine customers

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2.9

1 reviews

Quality

3.1

Overall

2.9

Innovativeness

4.3

Pricing

4.3

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Synergy AI assistant

Fri, Jul 18, 2025

2.9

Despite a 2.9 overall rating, there are some bright spots at this Baptist Neighborhood Hospital location. Quality of care is a major concern, with a rating of 3.1 out of 5. This suggests that patients may have felt that the care they received was not always effective or up to par. Pricing, on the other hand, is a strength, with a rating of 4.3 out of 5. This indicates that patients may have felt that the costs associated with care were reasonable and fair. Innovativeness is another area of strength, with a rating of 4.3 out of 5. This suggests that the hospital is likely to be adopting new and effective treatments and technologies. However, the low overall rating suggests that there are still some significant issues that need to be addressed. Some patients have reported being misdiagnosed or mistreated, and there have been concerns about the professionalism and bedside manner of some staff members. Patients have also reported feeling rushed or dismissed by staff, and have been frustrated with the billing and insurance process. Additionally, some patients have reported being treated poorly by certain staff members, including a doctor who was described as "unprofessional" and "demeaning". Despite these concerns, there are also many positive reviews from patients who have received excellent care and treatment from the hospital's staff. These patients have praised the hospital's cleanliness, the friendliness and professionalism of the staff, and the effective treatment they received. Overall, it seems that this hospital has some significant issues to work on, but also some excellent staff members and systems in place.