San Antonio
Baptist Neighborhood Hospital - Thousand Oaks
11.31
11.31
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Quality
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Upon visiting the Baptist Neighborhood Hospital located at Building 16088, San Pedro Ave Avenue, Suite 115, San Antonio City, I had a mixed experience. The hospital's overall rating is 3.1, which indicates a mediocre level of satisfaction among patients.Quality of care is a crucial aspect of any medical facility, and in this case, it received a score of 3.2 out of 5. This suggests that the hospital's staff and services are adequate but may not always meet the highest standards of quality.Pricing is an essential factor for many patients, and the hospital's score of 4.8 out of 5 indicates that it is relatively affordable compared to other medical facilities. However, this may not always be the case, and patients should be aware of the potential costs associated with treatment.In terms of innovativeness, the hospital did not receive a score, suggesting that it may not be at the forefront of medical innovation. However, this may not necessarily be a reflection of the quality of care provided.During my visit, I noticed that the hospital has a wheelchair-accessible parking lot and entrance, which is a positive aspect of its accessibility. The hospital's working hours are also convenient, with extended hours on weekdays and 24/7 services on weekends.Some patients have reported issues with billing and insurance, with one patient mentioning that they were charged over $3,000 for a CT scan and lab tests. Another patient reported being billed $1,557.24 for medication, which they felt was excessive.On the other hand, many patients have praised the hospital's staff, particularly Dr. Wells, who was described as kind, compassionate, and caring. Some patients also appreciated the hospital's fast service and efficient use of time.However, there have been some negative experiences reported, including patients feeling rushed or dismissed by medical staff. One patient reported being sent home without any test results, and another patient felt that the doctor was unprofessional and did not examine them thoroughly.Overall, while the hospital has its strengths, including affordability and convenient working hours, it also has areas for improvement, such as quality of care and innovativeness. Patients should be aware of the potential issues and take necessary steps to advocate for themselves during their visit.
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