This store has a great selection of books, toys, and gifts, making it a perfect destination for families and book lovers. The staff is generally friendly and helpful, although some customers have reported issues with damaged books and unhelpful employees. The store's cleanliness is a bit of an issue, with some reviewers mentioning unclean bathrooms and a cluttered atmosphere. Despite this, the store's inventory is vast, and the coffee shop inside is a great place to relax and enjoy a cup of coffee. The only notable issue is the inconsistency in the store's hours, with some customers reporting that the store closes earlier than expected. Overall, this store is a great place to spend an afternoon browsing and shopping, but be aware of the potential issues with the staff and cleanliness.