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Baskin-Robbins

1.7

• (1 reviews)

118 14048 Culebra Rd Road, San Antonio

17.92

118 14048 Culebra Rd Road, San Antonio

17.92

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Overview

Colorful ice cream parlor chain known for its many flavors plus sorbet & yogurt.

Features

Credit cards

Casual

Wheelchair accessible parking lot

Dine-in

Wheelchair accessible entrance

Good for kids

In-store pickup

Coffee

Takeout

Quick visit

Drive-through

Debit cards

Delivery

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Reviews

All our ratings are from genuine customers

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1.7

1 reviews

Overall

1.7

Quality

2.4

Pricing

3.5

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Synergy AI assistant

Thu, Jul 17, 2025

1.7

This Baskin-Robbins location seems to be struggling with providing a consistent and enjoyable experience for its customers. Many reviewers have reported issues with the quality of their products, such as being out of stock on multiple occasions, incorrect orders, and unappetizing flavors.While some reviewers have mentioned that the location was clean and well-maintained, others have reported dirty tables, napkins, and floors. The staff seems to be a major issue, with many reviewers complaining about rude and unhelpful employees.The location's pricing is average, with most reviewers commenting that it's reasonable for the quality of the products. However, some reviewers have mentioned that the prices are a bit steep considering the lack of quality and consistency.Unfortunately, there is no evidence of any innovativeness or creativity in the way this location operates. It seems to be a run-of-the-mill Baskin-Robbins with no unique features or offerings.One major issue that stands out is the lack of quality control and inventory management. It's astonishing that a location like this can be out of stock on multiple occasions, including basic items like ice cream and hot fudge. This suggests a lack of attention to detail and a failure to properly plan for inventory needs.Overall, this Baskin-Robbins location seems to be a disappointment for many customers. While it may have its moments of good service and quality products, the consistent issues with quality, staff, and inventory management make it a location to avoid.