San Antonio
Benz and Bikes
9.17
9.17
Overview
Benz and Bikes opened its doors in 2008 and hasn't stopped growing since. What started out as just a service shop grew into a monster custom bike shop. This shop is now recognized nationwide as one of the best custom bike shops in the U.S.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Oil change
Mechanic
Photos & videos
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Quality
Pricing
Overall
Innovativeness
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This location is well-organized, with a clear and clean atmosphere. The staff are helpful and knowledgeable, but the level of quality can be inconsistent at times. Pricing is reasonable, but some customers have expressed concerns about the cost of certain services. The shop is relatively innovative, offering a range of services and custom builds, but it could benefit from more modern technology and equipment.Overall, the location has a strong reputation and a loyal customer base, but it could benefit from some improvements to its quality and pricing. The staff are friendly and helpful, but some customers have experienced issues with communication and follow-up.Some customers have reported issues with the shop's honesty and integrity, citing instances of overcharging or not disclosing certain costs. However, the majority of customers have had positive experiences and praise the shop's quality of work and customer service.One notable issue is the shop's inconsistent pricing, with some customers feeling that the costs are too high or that they are not transparent about the costs of certain services. Additionally, some customers have reported issues with the shop's communication, citing instances of not being informed about the status of their bike or not being kept up-to-date on the cost of repairs.The shop has a wide range of services and custom builds available, including tire mounting and balancing, oil changes, and custom paint jobs. The staff are knowledgeable and can provide guidance on the best options for each customer's needs.Despite some issues, the shop has a strong reputation and a loyal customer base. The staff are friendly and helpful, and the shop is well-organized and clean. With some improvements to quality and pricing, this location has the potential to be an excellent choice for motorcycle enthusiasts.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Motorcycle parts store
Motorcycle shop
Car Parts
Motorcycle repair shop
Motorcycle Sales
Motorcycle Service
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