San Antonio
Bert's Motor Works
11.83
11.83
Features
NFC mobile payments
Mechanic
Credit cards
Oil change
Wheelchair accessible parking lot
Wheelchair accessible entrance
Identifies as veteran-owned
Appointments recommended
Wheelchair accessible restroom
Identifies as veteran-owned
Debit cards
Restroom
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Overall
Quality
Pricing
Innovativeness
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Based on the reviews and feedback, it seems that Bert's Motor Works is a reliable and trustworthy auto repair shop. They have a strong reputation for honesty and professionalism, with many customers praising their knowledge and expertise in working with European cars. The shop is known for its fair pricing and excellent customer service, with many customers expressing gratitude for the helpful and courteous staff. While some customers have reported issues with communication and delays, these seem to be relatively rare and may be due to the shop's high demand. The shop's commitment to using OEM parts and their willingness to go above and beyond for customers are notable strengths. One area for improvement is the need for more transparent communication and regular updates on the status of repairs. Overall, Bert's Motor Works is a well-regarded auto repair shop that can be trusted to provide quality service and fair prices.However, one issue that stands out from the feedback is the communication and transparency regarding the diagnosis and repair process. Some customers have reported feeling uncertain or unclear about the diagnosis and repairs, which can lead to anxiety and mistrust. Additionally, there have been instances where customers felt that they were not given accurate or complete information about the repairs or the costs involved. To address this issue, the shop could consider providing more detailed and transparent communication with customers, including regular updates on the status of repairs and clear explanations of the diagnosis and repair process.
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Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Automotive & Boat Service
Car Service
Auto repair shop
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