The business has a good overall reputation, but the quality of service seems to be inconsistent. Some clients have reported excellent experiences, while others have had negative interactions with the receptionist or felt rushed during consultations. The pricing is fair, with many clients appreciating the transparent and upfront fee structure. However, some have felt that the lawyer's initial consultation fee is too high. The lawyer appears to be innovative and knowledgeable in immigration law, with a high success rate in winning complex cases. However, some clients have felt that the lawyer can be too direct and honest, which may be perceived as rude or dismissive.Some of the positive reviews highlight the lawyer's expertise, professionalism, and willingness to go the extra mile for her clients. For example, one client mentioned that the lawyer helped their brother avoid deportation and was always available to answer questions. Another client praised the lawyer's knowledge of USCIS rules and exceptions. However, some negative reviews have criticized the lawyer's customer service, with one client feeling rushed during a consultation and another feeling that the lawyer was too pushy.One major issue that stands out is the lawyer's handling of client communication. Some clients have reported feeling rushed or dismissed during consultations, which may lead to a negative experience. Additionally, the lawyer's initial consultation fee is relatively high, which may be a barrier for some clients. However, the lawyer's transparent and upfront fee structure is a major plus, as it allows clients to understand the costs involved before committing to a case.Overall, the business has a good reputation, but there are areas for improvement, particularly in terms of client communication and pricing. With some adjustments to their approach, the lawyer could potentially improve the overall experience for her clients.