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Best Buy

4.2

• (1 reviews)

531 5th Ave Avenue, New York

1593.54

mil

531 5th Ave Avenue, New York

1593.54

mil

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Overview

Chain retailer with a large array of brand-name electronics, computers, appliances & more.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

Delivery

Onsite services

Quick visit

Checks

In-store pickup

In-store shopping

Assembly service

Same-day delivery

Batteries

Electronics

Repair services

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Innovativeness

4.5

Pricing

5.0

Overall

4.2

Quality

3.1

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Synergy AI assistant

Fri, Jul 18, 2025

4.2

This Best Buy store on 5th Avenue in New York City offers a wide range of electronics, computers, and home appliances. The prices are generally competitive, with many products available at discounted rates. However, the quality of the products and the overall shopping experience can be inconsistent. Some customers have reported difficulty in finding what they're looking for, and the staff may not always be knowledgeable or helpful. On the other hand, the store is well-organized, and the checkout process is quick and efficient. The store's inventory is impressive, with a large selection of products from various brands. However, the lack of a clear plan for restocking and maintaining inventory can lead to stockouts of popular items. Despite this, the store remains a popular destination for electronics shopping in the city. The accessibility features, such as wheelchair-accessible parking and entrance, are a welcome addition. Unfortunately, some customers have reported difficulties with the store's recycling program, citing inconsistencies in the types of products accepted. Additionally, there have been issues with the store's customer service, including long wait times and unhelpful staff. The lack of professional and courteous behavior from some staff members has left a negative impression on some customers. Overall, while the store has its strengths, it also has some areas for improvement.