Best Western Inn & Suites

2.6

• (1 reviews)

1493 I 35 N Frontage Rd Road, New Braunfels

31.19

mil

1493 I 35 N Frontage Rd Road, New Braunfels

31.19

mil

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Direction

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Overview

Relaxed lodging with free WiFi & breakfast, plus an outdoor pool, a hot tub & a business center.

Features

Free Wi-Fi

Pool

Free breakfast

Free parking

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Reviews

All our ratings are from genuine customers

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2.6

1 reviews

Pricing

4.1

Overall

2.6

Quality

2.0

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Synergy AI assistant

Thu, Jul 17, 2025

2.6

Based on the provided information, this hotel has a poor overall rating, with many guests expressing dissatisfaction with the cleanliness, service, and overall quality of their stay. The quality score is low, indicating that many guests experienced issues with their rooms, including dirty conditions, broken amenities, and unclean bathrooms. The pricing score is relatively high, suggesting that guests felt the hotel was a good value for the price. However, the innovativeness score is missing, indicating that this aspect of the hotel was not evaluated.Overall, this hotel appears to have several issues that need to be addressed, including cleanliness, maintenance, and customer service. While some guests had positive experiences, the majority of reviews suggest that the hotel falls short of expectations.