San Antonio
Best Western Plus Lackland Hotel & Suites
9.65
9.65
Overview
Casual property offering complimentary breakfast & Wi-Fi, plus an indoor pool & a hot tub.
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This hotel is a decent option for travelers, with a good location close to Lackland Air Force Base. The staff is generally friendly and helpful, but some guests have reported issues with cleanliness and maintenance. The rooms are comfortable, but some have had problems with mold and mildew. The hotel offers a free breakfast, which is a nice perk. However, some guests have reported that the breakfast is not always well-stocked or of high quality. The hotel's website and online presence are easy to use and provide all the necessary information for guests. The hotel has a good reputation for being pet-friendly, but some guests have reported issues with noise and disruptions from other guests.One major issue that stands out is the presence of bed bugs in some rooms, which has been reported by multiple guests. This is a major concern for anyone considering staying at this hotel, and it's essential to take precautions and check the room carefully before settling in. The hotel's management has acknowledged the issue and is working to address it, but it's unclear how effective their efforts have been.Overall, this hotel is a decent option for travelers, but it's essential to be aware of the potential issues and take necessary precautions. With some improvements in maintenance and cleanliness, this hotel could be a great choice for those visiting the area.
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