This hotel's cleanliness and maintenance issues have been a major concern for many guests. While some have found the staff to be friendly and helpful, others have been disappointed by the lack of cleanliness in their rooms, including dirty floors, stained walls, and unhygienic bathrooms. The hotel's parking situation is also a drawback, with many guests finding the $40 per night fee to be excessive. Despite its convenient location near the Alamo and River Walk, the hotel's issues with cleanliness and maintenance make it a less desirable option for some travelers. However, some guests have reported enjoying their stays, citing the hotel's friendly staff and convenient location as major positives. Overall, this hotel seems to be hit-or-miss, with some guests having positive experiences and others having negative ones.