This shop seems to have a good reputation among customers, with a high overall rating of 4.3 out of 5. The quality of their work is also praised, with an average rating of 4.2 out of 5. However, it's worth noting that some customers have reported issues with the shop's pricing, with an average rating of 4.8 out of 5. This could indicate that the shop is a bit more expensive than others in the area. On the other hand, the shop's innovativeness is highly rated, with an average score of 4.4 out of 5. This suggests that they are willing to try new things and stay up-to-date with the latest technology.The shop's friendly and welcoming atmosphere is evident in many of the reviews, with customers praising the staff's professionalism and courtesy. One customer even described the shop as "like family." The shop's location is also convenient, with a wheelchair-accessible entrance and ample parking.Some customers have reported issues with the shop's communication, with one customer stating that they were not informed of the shop's policies and procedures. However, this appears to be an isolated incident, and the shop's overall reputation suggests that they are generally transparent and communicative.One issue that stands out is the case of a customer who reported that their car was left in a worse condition than when it was brought in. This customer was ultimately dissatisfied with the shop's work and did not return. However, the shop responded to the customer's concerns and offered to repair the issue for free.Overall, Bexar Automotive Repair seems to be a reliable and trustworthy shop that is committed to providing excellent service to its customers. While there may be some minor issues to work out, the shop's high ratings and positive reviews suggest that it is a good choice for anyone in need of car repairs or maintenance.