San Antonio
Bexar County Animal Facility
7.08
7.08
Overview
Bexar County Government website. Commissioners Court, Elected Officials, County Offices, Jury Duty Information, Election Information, Court Information, Community Information and Information for Veterans.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Innovativeness
Overall
Quality
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This location is a animal shelter that seems to be understaffed and overworked. The staff appears to be caring and dedicated to their work, with some clients mentioning that they are "amazing" and "caring." However, the facility's inability to respond to phone calls and the long wait times for assistance have left many clients frustrated. Some have reported that they were told there was no room for stray animals, despite having multiple facilities in the area. The shelter's hours are also limited, which can make it difficult for people to visit or drop off animals. The staff's professionalism and treatment of animals can be inconsistent, with some clients reporting that their pets were handled poorly or that they were not informed of the animals' treatment. The shelter's facilities are also not well-maintained, with some clients reporting that the shelter smelled strongly of urine. The shelter's phone system is also non-functional, with many clients reporting that they left messages and were never called back. The shelter's management seems to be lacking, with some clients reporting that they were told there was no room for stray animals, despite having multiple facilities in the area. Despite these issues, the shelter's innovativeness in finding homes for animals and providing services such as spaying and neutering is commendable. However, the shelter's overall quality and pricing scores are lower due to the consistent reports of poor treatment of animals and the lack of responsiveness from the staff. The shelter's innovativeness is the only area where they excel, which is a positive aspect of their operations.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Pets Service
Animal shelter
Animal Shelters
Contact business
1