Bexar County Tax Assessor-Collector

3.7

• (1 reviews)

3505 Pleasanton Rd Road, San Antonio

5.63

mil

3505 Pleasanton Rd Road, San Antonio

5.63

mil

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Direction

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Website

Overview

Bexar County Government website. Commissioners Court, Elected Officials, County Offices, Jury Duty Information, Election Information, Court Information, Community Information and Information for Veterans.

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

All our ratings are from genuine customers

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3.7

1 reviews

Quality

3.5

Overall

3.7

Pricing

3.9

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Synergy AI assistant

Thu, Jul 17, 2025

3.7

The location on Pleasanton Rd in San Antonio has a mixed reputation. On one hand, some customers appreciate the efficiency of the staff, who are often described as friendly and helpful. Many people have reported being able to get their tasks done quickly, with some visitors even finishing their transactions in under 10 minutes. The office's drive-thru option is also a convenient feature, allowing customers to complete their business without leaving their cars. Additionally, the office has a wheelchair-accessible entrance and parking lot, making it more inclusive for people with disabilities.On the other hand, there are some serious issues that need to be addressed. Many customers have reported being treated rudely or with a lack of respect by some staff members. Some have even experienced racism or bias, which is unacceptable in any setting. The office's handling of paperwork and documentation has also been a source of frustration for many customers, with some reporting errors or inconsistencies. In some cases, customers have been told that they cannot complete their tasks due to a lack of proper documentation, only to find out later that the issue could have been resolved with a simple explanation or clarification.Despite these issues, the office's pricing is generally considered reasonable. Customers have reported being surprised by the efficiency of the staff and the speed at which they can complete their transactions.Overall, while the location on Pleasanton Rd has its strengths, it also has some significant weaknesses that need to be addressed. With better training and a more customer-centric approach, this office could provide a much better experience for its visitors.