This Big Lots location offers a wide range of products such as housewares, grocery items, and furniture at competitive prices. The store is well-stocked, with many items available at discounted prices. However, some customers have mentioned that the store can be disorganized and messy, especially during sales or when restocking shelves. On the other hand, the staff is generally friendly and helpful, with some employees going above and beyond to assist customers. Unfortunately, there have been some issues with customer service, including rude and unprofessional behavior from some staff members and managers. Despite this, the store offers many benefits, including same-day delivery, in-store shopping, and curbside pickup. However, some customers have experienced problems with online ordering, including delayed delivery and unfulfilled promises. Overall, this Big Lots location is a decent option for those looking for affordable household items and furniture, but may not be the best choice for those seeking exceptional customer service.