This location of Bill Shannon - State Farm Insurance Agent offers various insurance services including life, home, and car insurance. The office is located in a convenient spot, Building 5149, Wurzbach Rd Road, San Antonio City, making it easily accessible to people with disabilities, as they have a wheelchair accessible parking lot and entrance.Unfortunately, there is an issue with some of the staff being unprofessional and rude, which could impact the quality of service received by some customers.The agent, Mr. Shannon, has a good reputation among some long-time clients, who appreciate his help and consider him a trusted partner. He has been serving their family for almost 40 years and has helped them through good and bad times.On the other hand, some clients have had extremely negative experiences with Mr. Shannon, describing him as unprofessional and vulgar, which led them to file complaints and take their business elsewhere.Overall, the business seems to have a decent rating, with a score of 3.8 based on third-party reviews. Most reviewers have given the business 5-star ratings, while a few have given it 1-star ratings, highlighting the mixed experience customers have had.Working hours at this location are Monday to Friday from 9:00 AM to 5:00 PM, and it is closed on weekends.It is worth noting that the business has a website, http://www.billshannon.biz, where customers can learn more about the services offered and get in touch with the agent. The business is also a co-brand of State Farm Insurance Agent, which may provide some assurance to customers.