San Antonio
Birkenstock General Store and Leather Goods
9.77
9.77
Overview
Comfort-focused footwear chain providing supportive shoes, sandals & clogs for men, women & kids.
Features
Debit cards
Quick visit
Wheelchair accessible entrance
In-store shopping
Wheelchair accessible parking lot
Credit cards
Onsite services
NFC mobile payments
Photos & videos
Submit a review
Overall
Quality
Pricing
Submit a review
This Birkenstock General Store has a mediocre rating based on customer reviews. While some customers praise the store's selection and helpful staff, many others have had negative experiences with poor customer service, limited sizes, and unhelpful employees. The store's return policy has also been a point of contention, with some customers feeling that it is unfair and difficult to navigate.Some customers have reported feeling unwelcome or ignored by staff, while others have been treated rudely or condescendingly. A few customers have also had issues with the store's exchange and return policies, feeling that they were not transparent or fair.On the other hand, some customers have had positive experiences with the store, praising the selection and helpfulness of the staff. They have also noted that the store has a wide variety of comfortable shoes and accessories.Overall, while this store has some redeeming qualities, the negative experiences of many customers suggest that it is not a reliable or customer-friendly destination. Issues with customer service, limited sizes, and unclear return policies make it difficult to recommend this store to others.One major issue that stands out is the consistent negative feedback regarding customer service. Many customers have reported feeling unwelcome, ignored, or treated poorly by staff, which is a significant concern for any business. This issue should be addressed in order to improve the overall experience for customers.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Shopping
Women's clothing store
Leather goods store
Clothing Stores
Shoe store
Contact business
1