The business seems to have a good reputation with an overall score of 4.4 out of 5. The quality of the work is consistently praised, with an average score of 4.3. The pricing seems to be reasonable, with an average score of 4.5. However, the innovativeness of the business could be improved, with an average score of 4.2.One issue that stands out is the lack of clear communication with customers. In one review, a customer mentions that the business did not return their calls or emails, which is a significant issue for any business. This could be a major turn-off for potential customers.On the other hand, the business has received numerous positive reviews, praising the staff's knowledge, professionalism, and excellent customer service. The business also seems to have a strong reputation in the community, with many customers mentioning that they have returned to the business multiple times and have recommended it to their friends.The business's commitment to quality and customer satisfaction is evident in their reviews. Many customers mention that they were impressed with the quality of the work and the attention to detail that the business provides.The business also seems to be LGBTQ+ friendly, which is a significant plus for customers who are looking for a welcoming and inclusive environment.Overall, the business has a strong reputation and is committed to providing excellent customer service and quality work. However, the issue of clear communication with customers needs to be addressed to ensure that potential customers feel confident in their choice.The business's focus on customization and customer satisfaction is also evident in their reviews. Many customers mention that they were able to get exactly what they wanted, and that the business took the time to understand their needs and preferences.The business's use of social media to engage with customers and promote their services is also a positive aspect. Many customers mention that they were impressed with the business's social media presence and the way they responded to customer inquiries.Overall, the business has a strong reputation and is committed to providing excellent customer service and quality work. With a few minor adjustments, such as improving clear communication with customers, the business could take their reputation to the next level.