The experience at this orthopedic care facility is generally excellent. The staff is friendly and attentive, with most reviewers praising their professionalism and courtesy. The doctors, particularly Dr. Jimenez and Dr. Doering, are highly skilled and take the time to explain treatment options and answer questions. The facilities are clean and well-organized, with minimal wait times. The care team is knowledgeable and helpful, and many reviewers have reported successful outcomes from their treatments.However, one reviewer mentioned that rescheduling surgery for the second time was difficult due to poor communication and lack of response to phone calls. This issue highlights the importance of effective communication and customer service in a healthcare setting.Overall, this facility is well-regarded for its quality care, friendly staff, and efficient service. While there may be some areas for improvement in terms of communication, the vast majority of reviewers have had positive experiences and would recommend the facility to others.