The location is a car repair shop with a mixed reputation. The overall rating is average, indicating that customers have had varying experiences. The quality of work is a concern, with many customers reporting issues with repairs and parts being replaced incorrectly. However, the pricing is reasonable, and the shop is innovative in its approach to repairs.The shop has a long history of working with insurance companies, and some customers have reported issues with communication and delays in repairs. However, many customers have also reported excellent service and quality work, particularly with Todd and Molly. The shop has a strong commitment to customer satisfaction and has gone above and beyond to meet customers' needs.One major issue that has been reported by several customers is the shop's lack of transparency and communication. Some customers have reported feeling misled or lied to about the status of their repairs or the cost of work. This lack of trust has led to negative reviews and a poor reputation.Overall, the shop is a good option for customers who are looking for a reasonable price and innovative repairs. However, customers should be aware of the potential for communication issues and delays in repairs.The shop has a wheelchair-accessible entrance, parking lot, and restroom, making it accessible to customers with mobility issues. The shop also accepts debit and credit cards for payment. However, some customers have reported issues with the shop's credit card policy, including being charged a 4% surcharge for using a credit card.The shop has a strong reputation in the community, with many customers reporting excellent service and quality work. However, some customers have reported issues with the shop's communication and transparency. As with any business, it's essential to do your research and read reviews from multiple sources before making a decision.