This storage service and store location has a somewhat unimpressive overall rating. While the staff is generally friendly and helpful, there are some notable issues with customer service and communication. One of the major concerns is the behavior of some employees, with several reviewers mentioning rude and unprofessional behavior. This is a significant issue, as it can make a negative impression on customers and affect their overall experience. Despite this, the location has some positives, such as being wheelchair accessible and having a convenient location near a truck stop. However, it's clear that there is room for improvement in terms of customer service and communication.