The location is situated in a convenient spot, Building 482, on TX-46 S Street in New Braunfels City. The team at Bradzoil Ten Minute Change #5 seem to be well-organized and efficient, managing to get customers in and out quickly. The staff are friendly and professional, providing excellent customer service.Although some customers have reported long wait times for inspections, most of the reviews highlight the quick service for oil changes. The location is wheelchair accessible, with a parking lot and entrance designed for easy navigation. The team is happy to accommodate customers' needs, including providing a comfortable waiting area.The staff seem to be knowledgeable about cars, providing helpful advice and guidance. They are willing to go the extra mile to ensure customers are satisfied, as seen in the review where a customer had a stuck cat in their car. The team worked together to safely remove the cat and even adopted it.However, one review mentions an unpleasant experience with customer service, citing rudeness and a long wait time. Another review mentions being turned away for an unrelated issue with their car. These issues highlight the importance of having a well-trained and customer-focused staff.Overall, the location seems to be well-regarded for its quick oil change services, friendly staff, and wheelchair accessibility. However, there are some areas for improvement in terms of customer service and managing wait times.