The business seems to be well-established and reputable, with an average overall rating of 4.6 based on customer reviews. The quality of service is highly rated, with many customers praising the professionalism and expertise of the staff. However, there are some issues with pricing, with some customers feeling that the prices are not always transparent or competitive. The business also seems to be proactive in innovating and improving its services, with many customers praising the modern facilities and technology used. However, there is one issue that needs to be addressed: many customers have reported long wait times and delays in service, with some even reporting that their cars were left in an unsafe condition after repairs. This is a major concern and needs to be addressed by the business to ensure that customers feel confident and secure when using their services.