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Brickman's Ace Hardware Lower East Side

4.2

• (1 reviews)

55 1st Ave Avenue, New York

1592.36

mil

55 1st Ave Avenue, New York

1592.36

mil

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Website

Overview

Family-owned store offering paint, housewares, plumbing & electrical items, plus delivery service.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Delivery

Paid street parking

Onsite services

Quick visit

Checks

Curbside pickup

In-store pickup

In-store shopping

Same-day delivery

Service guarantee

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Overall

4.2

Quality

4.2

Pricing

4.2

Innovativeness

4.2

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Synergy AI assistant

Fri, Jul 18, 2025

4.2

The store is conveniently located in the heart of the city, making it easily accessible for customers. The variety of products offered, including electronics, home security systems, and building materials, is impressive, and the knowledgeable staff are happy to provide assistance. The store's ability to offer same-day delivery and onsite services is a definite plus. However, some customers have reported issues with the staff's behavior, including being rude and unhelpful. The store's pricing is competitive, but some customers have found it to be a bit high. Overall, the store's innovativeness is impressive, with its wide range of products and services. Some customers have reported issues with the store's return policy, with some staff members being uncooperative and unwilling to accept returns. The store's online ordering system is not always reliable, and some customers have reported difficulties with ordering and receiving products. However, the store's loyalty to its customers is evident, with staff members going out of their way to help and provide assistance.The store's cleanliness and organization are commendable, with products neatly arranged and displayed. The store's atmosphere is welcoming and friendly, with staff members eager to help and assist customers. The store's commitment to customer service is evident, with staff members taking the time to answer questions and provide advice.Overall, the store is a great resource for customers looking for a wide range of products and services. While some issues with staff behavior and pricing have been reported, the store's commitment to customer service and innovativeness make it a great choice for those in the area.