This location of Brident Dental & Orthodontics has received a moderate rating overall, with some areas of strength and weakness. The quality of care seems to be a mixed bag, with some patients having positive experiences and others reporting issues with communication and care. The pricing appears to be relatively high, but some patients have reported that it was worth it for the quality of care they received. However, there are some concerns about the innovativeness of the practice, with some patients feeling that the staff was not transparent about the services they were providing and that there were unnecessary upsells.Some strengths of this location include the friendly and welcoming staff, who seem to go above and beyond to make patients feel comfortable and at ease. The office is also well-maintained and clean, with modern equipment and amenities. However, there are also some significant weaknesses, including long wait times and issues with communication and billing.One major issue that has been reported by several patients is the lack of transparency and honesty about services and costs. Some patients have felt that the staff was pushy and aggressive in trying to sell them on additional services, and that they were not clear about the costs and benefits of these services. This has led to some patients feeling frustrated and disrespected, and has damaged the reputation of the practice.Another issue that has been reported is the long wait times, with some patients waiting for over an hour to be seen. This can be frustrating and stressful, especially for patients who are anxious or have mobility issues. However, it's worth noting that the staff seems to be doing their best to manage the wait times and keep patients informed about their wait.Overall, this location of Brident Dental & Orthodontics seems to be a decent option for patients who are looking for high-quality dental care, but it may not be the best choice for patients who are looking for a more relaxed and transparent experience. With some improvements to communication and billing, as well as a more transparent approach to services and costs, this practice could potentially become one of the top-rated dental practices in the area.