This location of Brident Dental & Orthodontics seems to be a mixed bag. While many patients have had excellent experiences with the staff and doctors, some have reported issues with customer service, communication, and follow-through on appointments. The clinic appears to be clean and well-organized, with friendly and professional staff. However, there have been some complaints about the quality of care, with some patients feeling that they did not receive the best possible treatment.Some patients have reported long wait times, and a few have mentioned that the clinic does not always return calls or respond to messages in a timely manner. Additionally, there have been some complaints about the billing process, with some patients feeling that they were overcharged or that their insurance was not handled properly.On the other hand, many patients have reported positive experiences with the clinic, including excellent service from the front desk staff and doctors, and a clean and welcoming environment. Some patients have also reported that the clinic is LGBTQ+ friendly, which is a plus.Overall, while this location of Brident Dental & Orthodontics has its strengths and weaknesses, it seems to be a solid choice for those in the area looking for dental care. However, patients should be aware of the potential issues with customer service and quality of care, and should ask questions and advocate for themselves if they have concerns.Some issues to be aware of include:* Long wait times* Inconsistent customer service* Potential issues with billing and insurance* Some complaints about the quality of careIt's worth noting that the clinic has a 4.5-star rating on third-party review sites, which suggests that overall, patients are generally satisfied with their experiences. However, as with any business, there will always be some variation in experiences, and it's essential to do your research and read multiple reviews before making a decision.