The business seems to have some issues with its overall performance. The quality of its products or services seems to be a major concern, as many customers have reported numerous problems and defects in their homes. The price of the homes seems to be a point of contention, with some customers feeling that they are overpaying for the quality they receive. On the other hand, the business's innovativeness seems to be a strong point, with many customers praising the amenities and floor plans offered.The business's customer service seems to be a major issue, with many customers reporting difficulty in getting help with their problems. Some customers have even reported being ignored or dismissed by the business's representatives. The business's responsiveness and professionalism also seem to be areas for improvement.The majority of customers who have left reviews have done so with a low rating, with many expressing frustration and disappointment with their experiences. However, there are a few customers who have had positive experiences and have left high ratings.It seems that the business's biggest problem is its quality of service, which is a major concern for many customers. The business needs to focus on improving its quality control and ensuring that its customers receive the high-quality products and services they pay for.One issue that is worth highlighting is the business's lack of attention to detail, as many customers have reported problems with their homes that could have been easily prevented with proper quality control. Additionally, the business's customer service seems to be lacking, with many customers feeling ignored or dismissed.