This location is well-received by clients. They praise the quality of care, the kindness of the staff, and the efficiency of the office. Many clients appreciate the availability of same-day appointments and the clinic's willingness to accommodate their concerns.However, there are some issues that need to be addressed. Some clients have complained about the long wait times between checking in and being seen by a doctor, as well as issues with insurance billing. Additionally, one client reported a negative experience with the front office staff, citing rudeness and a lack of attentiveness.Overall, this location appears to be a solid choice for families seeking pediatric care. While there are some areas for improvement, the majority of clients have had positive experiences with Dr. Nancy and her staff.One issue that stands out is the discrepancy between the clinic's billing and insurance coverage. Clients have reported being charged for services that were supposed to be covered by their insurance, which can be frustrating and confusing. It's essential for the clinic to review their billing practices and ensure that they are accurately processing insurance claims.Another issue that needs attention is the wait time between checking in and being seen by a doctor. While same-day appointments are available, some clients have reported waiting 30-45 minutes in a back room before being seen. This can be challenging for families with young children, who may become restless and difficult to manage during this time.Despite these issues, the majority of clients have praised the clinic's quality of care, staff kindness, and efficiency. Dr. Nancy and her team seem to genuinely care about their patients and strive to provide excellent care. With some adjustments to their billing practices and wait times, this location could become an even more excellent choice for families in the area.