Broadway Bank - Alamo Heights Financial Center

4.0

• (1 reviews)

202 401 Austin Hwy Highway, San Antonio

4.39

mil

202 401 Austin Hwy Highway, San Antonio

4.39

mil

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Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

Drive-through

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Reviews

All our ratings are from genuine customers

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4.0

1 reviews

Overall

4.0

Quality

3.4

Pricing

4.7

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Synergy AI assistant

Thu, Jul 17, 2025

4.0

This location seems to be a well-rounded financial hub. The accessible parking lot and entrance make it easy for customers to get in and out. The availability of services such as drive-through and account management options provide a high level of convenience. While the working hours are a bit limited, they are standard and consistent.Some customers have reported long wait times, especially when there are multiple bankers available but not assisting customers. However, most interactions are described as positive, with friendly and helpful staff.The location's commitment to security is notable, with some customers commenting on the strict adherence to security protocols without feeling excessive delays.The bank's reputation for excellent customer service is evident in the numerous 5-star reviews, with some customers going out of their way to praise specific employees.There is a noticeable lack of innovative services, with no mention of digital banking options, online banking, or other modern financial solutions.