Broadway Bank - Main Financial Center

4.6

• (1 reviews)

1177 NE Interstate 410 Loop building 1 Street, San Antonio

6.81

mil

1177 NE Interstate 410 Loop building 1 Street, San Antonio

6.81

mil

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Direction

Call now

Website

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

Drive-through

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Reviews

All our ratings are from genuine customers

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4.6

1 reviews

Pricing

4.7

Quality

4.9

Overall

4.6

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.6

The business has a very good overall rating. The bank provides high-quality services, with most customers expressing their satisfaction with the service they receive. However, there are some issues with the pricing, as some customers have mentioned that the bank's fees are not clearly explained and can be high.The bank has made significant efforts to be innovative, with many customers praising the bank's digital banking services and mobile app. However, there is one issue that stands out - a customer who experienced poor customer service and felt that the bank's midnight math practice was unfair and that they were trying to steal from them.The bank has a good reputation for providing excellent customer service, with many customers praising the helpful and knowledgeable staff. However, there are some customers who have experienced long wait times and have had to deal with rude staff.The bank's physical location is also well-maintained, with a wheelchair-accessible parking lot and entrance. However, some customers have mentioned that the interior of the bank can be cluttered and has a prison-like atmosphere.Overall, the bank has a good reputation and provides high-quality services, but there are some areas for improvement, particularly with regards to pricing and customer service.