The overall business score of this apartment complex is mediocre. The quality of the complex is somewhat average, with several complaints about maintenance issues, cleanliness, and poor customer service. However, the pricing seems to be relatively high, which may be a deterrent for some potential residents. The complex has its issues with cleanliness, with many reviewers mentioning trash and feces scattered around the property, and even sewage leaks in some areas. The maintenance team seems to be under-equipped to handle the workload, with many requests taking weeks or even months to be completed. The office staff, on the other hand, seems to be helpful and friendly, but not always responsive to concerns. Some reviewers have mentioned that the complex has changed for the worse since new management took over, with a decrease in quality and an increase in prices. Others have mentioned that the complex is not well-maintained, with rusting sinks, cockroaches, and other issues. Despite these issues, some reviewers have praised the complex's location and the helpfulness of certain staff members, such as Richelle and Antonio. However, these positive reviews are not enough to outweigh the numerous complaints and concerns. Overall, while the complex has some redeeming qualities, its issues with quality, maintenance, and customer service make it a difficult recommendation for potential residents. It's worth noting that some reviewers have mentioned that the complex has been improving under new management, with more attention being paid to maintenance and cleanliness. However, it's unclear whether these improvements will be sustained in the long term.