This business location is a top-notch destination for those seeking body art and piercing services. The overall rating of 4.8 speaks to the exceptional quality of care and attention to detail that the staff provides. The studio is well-equipped and clean, with a vast selection of jewelry options to suit any taste.The staff, particularly Derek and Xene, are knowledgeable, friendly, and professional. They take the time to explain the process, answer questions, and ensure that clients feel comfortable and at ease. The piercings and tattoos are done with precision and care, resulting in beautiful and long-lasting results.One of the standout features of this business is its commitment to customer satisfaction. The staff goes above and beyond to ensure that clients are happy with their experience, and they are always willing to answer questions and provide guidance.However, there is one issue that stands out - a few clients have reported a negative experience with Derek, citing condescending behavior and a lack of transparency about pricing and jewelry options. While this is not representative of the overall experience, it's essential to address and rectify this issue to maintain a high level of customer satisfaction.Overall, this business is an excellent choice for those seeking high-quality piercing and tattoo services. With its commitment to customer satisfaction, vast selection of jewelry, and exceptional staff, it's no wonder that it has earned a 4.8 rating.