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Builders Decor

3.3

• (1 reviews)

1323 Jerry Dr Drive, San Antonio

2.97

mil

1323 Jerry Dr Drive, San Antonio

2.97

mil

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Wheelchair accessible entrance

Wheelchair accessible parking lot

Small business

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3.3

1 reviews

Quality

2.9

Innovativeness

4.2

Overall

3.3

Pricing

5.0

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Synergy AI assistant

Thu, Jul 17, 2025

3.3

This business location seems to be decent, but there are some red flags. The overall experience is satisfactory, but the quality of the work and products is not up to par. The prices are very competitive, but this may be a sign of cutting corners to keep costs low. The business claims to be small and family-owned, but this may be a misrepresentation. The owners seem to be friendly and helpful, but this is not consistent with the experiences of some customers.The business has a wheelchair-accessible parking lot and entrance, which is a positive feature. However, the lack of communication and reliability is a major issue. Some customers have reported waiting for months for their projects to be completed, only to have them botched or unfinished. This is unacceptable for a business that claims to provide quality services.One customer had a particularly bad experience with Builders Decor, reporting that they failed to deliver as ordered, refused to order more stock, and left them with cabinets and no countertops. This is a clear sign of a lack of professionalism and a disregard for customer satisfaction.On the other hand, some customers have reported positive experiences, such as receiving good service and quality products. However, these experiences are not consistent with the overall picture of a business that struggles with reliability and communication.Overall, this business location is average at best. While the prices are competitive, the quality of the work and products is not guaranteed, and the business's reliability and communication skills are questionable. Until these issues are addressed, it's hard to recommend this business to potential customers. The main issue with this business is its lack of reliability and communication. Customers have reported waiting for months for their projects to be completed, only to have them botched or unfinished. This is unacceptable for a business that claims to provide quality services.