This Burger King location on Culebra Rd in San Antonio has had its share of ups and downs. While some customers have praised the staff for being friendly and the food for being hot and fresh, others have complained about long wait times, cold food, and rude service. Some customers have reported waiting for 10-20 minutes in the drive-thru, only to be greeted with a surly attitude from the staff. Others have had issues with their orders being incorrect, with some customers receiving food that was not what they had ordered. On the other hand, some customers have had positive experiences, praising the staff for being kind and attentive. They have also reported that the food is hot and fresh, and that the location is clean. One major issue that has been consistently reported is the lack of consistency in the service and food quality. Some customers have reported having good experiences one day, only to have bad experiences the next. This lack of consistency is a major concern, as it suggests that the location is not taking the necessary steps to ensure that customers receive a good experience every time they visit.Despite these issues, the location has been praised for its pricing, with some customers reporting that the prices are reasonable and competitive. However, this praise is somewhat offset by the lack of consistency in the service and food quality.Overall, this Burger King location has the potential to be a great place to grab a quick bite, but it falls short in terms of consistency and quality. With some work on addressing these issues, this location could become a top choice for customers in the area.