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Byrd Automotive

4.7

• (1 reviews)

1125 Lost Trail Street, New Braunfels

38.22

mil

1125 Lost Trail Street, New Braunfels

38.22

mil

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Gender-neutral restroom

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4.7

1 reviews

Pricing

4.8

Quality

4.4

Overall

4.7

Innovativeness

4.2

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Synergy AI assistant

Thu, Jul 17, 2025

4.7

This location offers a wide range of services including car maintenance, repair, and diagnostics. The team is knowledgeable and experienced, with many reviewers praising James' expertise and honesty. They use high-quality parts and offer competitive pricing, which is reflected in the numerous reviews highlighting their value for money. However, there was one reviewer who felt misled and overcharged, highlighting the importance of clear communication and upfront pricing.Despite some minor issues, the majority of reviewers were extremely satisfied with their experience at Byrd Automotive. The team is praised for their friendly and welcoming attitude, with many reviewers feeling at ease leaving their vehicles in their care. The location is also convenient, with reviewers mentioning the shop's proximity to their homes and the availability of on-site amenities like restrooms.One area for improvement is the need for clearer communication and transparency in pricing. While many reviewers appreciated the shop's upfront estimates and explanations, others felt misled or surprised by additional costs. Byrd Automotive could benefit from refining their pricing structure and ensuring that all customers are fully informed before work begins.Overall, Byrd Automotive is a reliable and trustworthy location for car maintenance and repair. Their commitment to honesty, quality, and customer satisfaction shines through in the numerous positive reviews. However, addressing the need for clearer communication and pricing transparency could further enhance the customer experience.