San Antonio
Caliber Collision
0.79
0.79
Overview
Choose Caliber for expert, high-quality auto care, including collision and auto glass repair. Life happens, and Caliber’s got you covered.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Appointments recommended
On-site parking
Mechanic
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Pricing
Quality
Innovativeness
Overall
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This business location is highly rated, with an overall score of 4.3 out of 5. The quality of work is consistently good, with a score of 4.2. The pricing is reasonable, with a score of 4.5. The business is also innovative, with a score of 4.5. However, there is one major issue: inconsistent communication with customers. Several reviews mention that customers had to call or message multiple times to get updates on the status of their repairs. This lack of communication can be frustrating and lead to a negative experience for customers. It's essential for the business to address this issue and improve its communication with customers to maintain a high level of satisfaction. Overall, the business provides good quality work at reasonable prices, but it needs to work on its communication skills to improve its overall rating. The location has a solid reputation, with most customers praising the staff's professionalism, friendliness, and helpfulness. The business seems to prioritize customer satisfaction, with many customers appreciating the extra efforts made to ensure their vehicles are restored to their original condition. The quality of work is consistently good, with many customers expressing satisfaction with the repairs made to their vehicles. The business also seems to be committed to using high-quality parts and materials, which is reflected in the positive reviews. However, the issue of inconsistent communication is a significant concern that needs to be addressed to maintain a high level of customer satisfaction. Some customers have mentioned that the business has improved over time, with better communication and more attention to detail. However, others have reported continued issues with communication, including delayed updates and unreturned calls. To improve, the business should prioritize effective communication with customers, provide regular updates on the status of repairs, and ensure that customers are informed about any issues or changes in the repair process. By addressing these concerns, the business can maintain its high level of customer satisfaction and continue to grow its reputation as a reliable and trustworthy provider of auto repair services.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Automotive & Boat Service
Car Service
Car Parts
Auto dent removal service
Auto repair shop
Auto painting
Auto body shop
Auto restoration service
Auto bodywork mechanic
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