San Antonio
Caliber Collision
25.82
25.82
Overview
Choose Caliber for expert, high-quality auto care, including collision and auto glass repair. Life happens, and Caliber’s got you covered.
Features
Debit cards
On-site parking
Appointments recommended
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
Mechanic
NFC mobile payments
Photos & videos
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Quality
Pricing
Overall
Innovativeness
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The business is a well-established car parts and service provider with a physical location in Boerne City. With a phone number and a web link to their parent company, Caliber Collision, it appears they have a strong online presence. The features of the location include on-site parking, NFC mobile payments, debit card, and credit card payments, and wheelchair accessibility. This indicates that the business prioritizes convenience and accessibility for their customers.The working hours of the location are standard business hours, Monday through Friday, with extended hours not available on weekends. The third-party ratings provided show a high level of customer satisfaction, with an overall rating of 4.7 and a relatively low number of negative reviews.Based on the reviews and feedback from clients, the business excels in customer service, quality of work, and professionalism. Many customers have praised the staff, particularly Amy and Delray, for their exceptional communication and customer service skills. The business has also received positive feedback for their quality of work, with many customers stating that their vehicles were repaired to a high standard and looked like new.However, one negative review stood out, highlighting poor communication and a lack of transparency in the repair process. The business responded promptly to this review, offering to make things right and resolving the issue.Overall, the business seems to prioritize customer satisfaction, quality of work, and professionalism. However, there is room for improvement in terms of pricing, with one customer citing it as a drawback. A highlight of the business is their commitment to customer service, with many customers praising the staff for their exceptional communication and customer service skills. This suggests that the business values building trust with their customers and prioritizes transparency in the repair process.Unfortunately, the business had to deal with a difficult situation with one customer, who was dissatisfied with the repair process. However, the business responded promptly and professionally, offering to make things right and resolving the issue.In terms of innovativeness, the business appears to be using the latest technology to communicate with customers and provide updates on the repair process. This suggests that they are committed to staying up-to-date with the latest developments in the industry and prioritizing customer convenience.Overall, the business appears to be a well-established and reputable provider of car parts and services, with a strong commitment to customer satisfaction, quality of work, and professionalism. However, there is room for improvement in terms of pricing, and the business should continue to prioritize transparency and communication in the repair process to maintain high levels of customer satisfaction.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Car Service
Car Parts
Auto dent removal service
Auto repair shop
Auto painting
Auto body shop
Auto restoration service
Auto bodywork mechanic
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