The overall experience at Caliber Collision's Boerne Fair Oaks location is very good, with a score of 4.2 out of 5. The quality of the work is also good, with a score of 4.2 out of 5. However, the pricing is slightly better, with a score of 4.5 out of 5. The innovativeness of the location is also good, with a score of 4.5 out of 5.One of the main strengths of this location is its exceptional customer service. Many reviewers have praised the staff for being friendly, helpful, and communicative throughout the repair process. Some reviewers have even mentioned that they felt valued and cared for as customers, which is a testament to the location's commitment to customer satisfaction.Another strength of this location is its quality of work. Reviewers have praised the repairs for being thorough, accurate, and long-lasting. Some reviewers have even mentioned that their vehicles looked like new after the repairs, which is a testament to the location's attention to detail and commitment to quality.The pricing at this location is also relatively good, with many reviewers mentioning that they felt they got a fair deal for the work that was done. However, some reviewers have mentioned that the pricing could be lower, which may be a drawback for some customers.One issue that has been raised by some reviewers is the long wait times for repairs. Some reviewers have mentioned that they had to wait several days or even weeks for their vehicles to be repaired, which can be frustrating for customers who need to get back on the road quickly. However, it's worth noting that this issue may be outside of the location's control, and that the wait times may be due to factors such as part availability or repair complexity.Overall, the Caliber Collision location in Boerne Fair Oaks is a good choice for customers who need auto body repairs. While there may be some drawbacks, such as long wait times, the location's exceptional customer service, quality of work, and relatively good pricing make it a solid option for customers in the area.