San Antonio
Candlewood Suites Building 2426
3.46
3.46
Overview
Streamlined rooms with kitchens in a humble hotel offering an outdoor pool, a gym & free breakfast.
Features
LGBTQ+ friendly
LGBTQ+ friendly
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Overall
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This hotel offers a great experience, but it seems that there are some issues that need to be addressed. The location is convenient, with the PX and Commissary within walking distance. The rooms are clean and well-appointed, with a full kitchenette that is a great feature for longer stays. The breakfast is decent, but the selection could be improved. The staff is generally friendly and helpful, but some guests have reported issues with the front desk staff being unhelpful. There have been several instances of fire alarms going off, which can be a major disruption to guests. Some guests have also reported issues with the rooms not being properly cleaned, and the carpet being dirty. Overall, it seems that this hotel has some potential, but it needs to improve its attention to detail and customer service.One issue that has been consistently reported by guests is the problem with the fire alarms going off. This can be a major disruption to guests, and it's not clear what is causing the problem. The hotel should look into this issue and take steps to address it. Additionally, the hotel should improve its cleaning standards, including making sure that the carpet is clean and the rooms are properly cleaned. Finally, the hotel should work on improving its customer service, particularly at the front desk. While some guests have reported friendly and helpful staff, others have reported issues with staff being unhelpful. By addressing these issues, the hotel can improve the overall experience for its guests.
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