This business has a 4.2-star rating out of 5, indicating that customers have had mostly positive experiences. However, some customers have expressed concerns about the quality of care provided to the animals. The shelter's pricing is considered reasonable, with many customers noting that it is a non-profit organization that relies on donations to operate. The innovativeness of the shelter is also notable, with many customers praising the efforts of the staff to find new and creative ways to care for the animals and promote adoption.The shelter has received praise for its friendly and welcoming staff, as well as its clean and well-maintained facilities. Many customers have also appreciated the opportunity to interact with the animals and learn more about their personalities and needs. Some customers have noted that the shelter could benefit from more volunteers and resources, but overall, it seems to be doing a good job of providing a safe and loving environment for the animals.One notable issue that has been raised by some customers is the shelter's handling of outbreaks of contagious diseases such as parvovirus and distemper. Some customers have reported that the shelter has been slow to respond to these outbreaks and has failed to take adequate measures to prevent the spread of disease. However, it's worth noting that the shelter has also received praise for its efforts to prevent the spread of disease and to provide care and treatment to animals that have been infected.Overall, this business has a strong reputation in the community and is well-regarded for its efforts to care for and promote the adoption of animals in need. However, there are some areas for improvement, particularly with regards to the quality of care provided to the animals and the shelter's handling of outbreaks of contagious disease.