San Antonio
CanyonVet New Braunfels
28.24
28.24
Overview
At El Centro Pet Medical Center, you can expect state-of-the-art medical care for your cats, dogs, small mammals, birds, and exotics.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
Pricing
Innovativeness
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The staff of CanyonVet New Braunfels are generally friendly and welcoming. However, there have been instances of unprofessional behavior from some staff members, such as giving dirty looks and being rude. The facility is well-equipped and clean, but some clients have experienced issues with communication and follow-up care. The vets are knowledgeable and take their time to explain everything, but some clients have felt pressure to spend more money on unnecessary procedures.Despite some issues, the overall experience at CanyonVet New Braunfels has been good for many clients. The staff is usually friendly and willing to go the extra mile to help clients and their pets. The facility is clean and well-maintained, and the vets are knowledgeable and caring.One notable issue that has been reported by some clients is the tendency of the staff to try to upsell unnecessary procedures and treatments. This can be frustrating and feels like the staff is more interested in making money than providing good care for the pets. However, this issue is not universal and some clients have reported having positive experiences with the staff and feeling that they are genuinely invested in providing good care for their pets.Overall, CanyonVet New Braunfels is a solid choice for pet owners in the New Braunfels area. While there have been some issues with communication and follow-up care, the staff is generally friendly and welcoming, and the facility is well-equipped and clean. However, clients should be aware of the potential for upselling and be prepared to advocate for themselves and their pets if needed.There is one notable exception to the generally positive experience at CanyonVet New Braunfels. One client reported a horrific experience with the staff, including being told to take their dog to another city for emergency care despite having an urgent care vet nearby. This incident has left a negative impression on the client and has affected their trust in the staff. However, this is an isolated incident and does not reflect the typical experience at CanyonVet New Braunfels.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Pets Service
Veterinarian
Veterinary Clinics
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