San Antonio
Car Part Headquarters LLC
1.39
1.39
Overview
Search for high-quality used engines and transmissions for sale from top customer-rated junkyards in the USA. We carry gasoline and diesel engines for cars and trucks.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
In-store pickup
In-store shopping
Same-day delivery
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Overall
Quality
Pricing
Innovativeness
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Car Part Headquarters LLC offers a wide range of car parts and services, catering to various customer needs. The company's 4.4-star rating suggests a generally positive experience, with a large number of customers expressing satisfaction with their purchases. The business is wheelchair accessible, offering same-day delivery and in-store shopping options. With an extended working week (Monday to Friday, 8 am to 6 pm, and Saturday, 9 am to 1 pm), customers have ample opportunities to visit the store during their preferred time. While the business has a high rating, there are a few areas of concern. Firstly, the pricing seems to be relatively consistent across different orders, indicating that customers may be charged fairly. However, one negative review points to a potential issue with the warranty department, where the customer claims to have been scammed. Another review highlights an engine that was in bad condition when received, which raises concerns about the quality of the products sold. On the other hand, many positive reviews mention excellent customer service, particularly from staff members like Ryan, Tony, and David, who are praised for their knowledge, professionalism, and friendly attitude.There are also instances where customers have received engines that were not as described or were in poor condition. However, these issues are often resolved through the warranty department, and the company's willingness to make things right suggests a commitment to customer satisfaction. The business appears to be open to feedback and willing to work with customers to resolve any issues that may arise. However, the frequency of negative reviews suggests that some areas of improvement are necessary to maintain a high level of customer satisfaction. One key issue is the warranty department's responsiveness to customer complaints. While some customers have had positive experiences with the department, others have reported difficulties in getting help or resolving issues. Overall, Car Part Headquarters LLC seems to offer a range of car parts and services at competitive prices, with a focus on customer satisfaction. However, the business may need to address some areas of concern, such as warranty department responsiveness and product quality, to maintain its high rating and reputation.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Car Parts
Auto parts store
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