San Antonio
CareNow Urgent Care - Alamo Heights
4.11
4.11
Overview
The compassionate staff at our walk-in clinic in Cypress, TX, offers high-quality urgent care and a variety of medical services 7 days a week.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Overall
Quality
Pricing
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This urgent care location has received a generally positive response from patients. The staff is often described as friendly, efficient, and caring, with many patients expressing gratitude for the quick and professional service they received. The facility is also clean and well-maintained, with amenities such as hand sanitizer and a tea bar.However, there are some concerns raised by patients, including wait times, which can range from minimal to over an hour. Some patients have also experienced issues with billing and paperwork, including being overcharged or having to take photos of their paperwork on their phone.Despite these issues, the majority of patients have reported a positive experience at this urgent care location. The staff is often praised for their kindness and professionalism, and the facility is well-maintained. Patients have also appreciated the online registration process and the fact that the clinic is open on weekends and evenings.It's worth noting that one patient did report a very poor experience, citing long wait times, poor communication, and unprofessional behavior from the staff. This patient also reported being overcharged and having to take photos of their paperwork on their phone. However, this experience appears to be an outlier, and the majority of patients have reported a positive experience at this location.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Medical Service
Emergency Care
Urgent care center
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