San Antonio
CareNow Urgent Care - Stone Oak
14.78
14.78
Overview
The compassionate staff at our walk-in clinic in Cypress, TX, offers high-quality urgent care and a variety of medical services 7 days a week.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Overall
Innovativeness
Pricing
Quality
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This location of emergency care has received good reviews from patients. The overall satisfaction with the experience is relatively high, averaging 4.2 out of 5. The quality of care is also a significant strength, with a score of 3.9 out of 5. However, there seems to be some room for improvement in terms of quality, as a few patients have reported issues with the care they received. The pricing is reasonable, with a score of 4.6 out of 5, indicating that patients feel the costs are fair given the services provided. The level of innovativeness is also good, with a score of 4.5 out of 5, suggesting that the location is keeping up with modern medical practices.Despite the generally positive reviews, one patient experienced a significant issue with their visit, which resulted in a rating of 2 out of 5. The patient reported being left in a room for 45 minutes without being seen by a doctor, and feeling that the staff was unorganized and unprofessional. This incident highlights the importance of continuous quality improvement and ensuring that patients receive timely and respectful care.The location has a clear process for online check-in and notification, which is a convenient feature for patients. However, some patients have reported issues with the online process, including difficulty with registration and long wait times. It is essential for the location to address these concerns and improve the overall efficiency of their systems.The staff at this location appears to be friendly and professional, with many patients commenting on their positive experiences with the nurses, medical assistants, and doctors. The level of care and compassion shown by the staff is a significant strength of the location, and it is clear that they are committed to providing high-quality care to their patients.Overall, this location of emergency care has both strengths and areas for improvement. While the quality of care and pricing are significant strengths, there are concerns about the quality of care in some instances and the efficiency of the online process. By addressing these issues and continuing to prioritize patient satisfaction, the location can further improve and provide an even better experience for its patients.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Medical Service
Emergency Care
Urgent care center
Walk-in clinic
Medical Centers
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