San Antonio
Carlos Licon, MD
13.71
13.71
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Gender-neutral restroom
Appointments recommended
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Overall
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Innovativeness
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The business of Dr. Carlos Licon, MD, is a great option for those seeking family practice services in San Antonio. The location is easily accessible and offers amenities such as wheelchair accessibility and a gender-neutral restroom. However, there have been some issues with communication, particularly with the front office staff. Some patients have reported difficulty in getting through on the phone or receiving timely responses to their inquiries. Despite this, the majority of patients have expressed satisfaction with Dr. Licon's bedside manner and his ability to address their concerns. The staff is also friendly and efficient, and the electronic check-in system has been praised for reducing wait times. While there have been some complaints about billing issues, the overall experience has been positive for most patients. It's worth noting that one issue that has been reported is the staff's attitude, specifically Sam's, who has been described as rude and unprofessional. However, it's worth noting that Dr. Licon himself has been highly praised by his patients. The business's innovativeness could be improved by addressing the communication issues and implementing more efficient systems for handling patient inquiries.
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Categories
Medical Service
Family practice physician
Physicians
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