Carlos Palacio, MD

1.5

• (1 reviews)

101 20210 Stone Oak Pkwy Parkway, San Antonio

15.04

mil

101 20210 Stone Oak Pkwy Parkway, San Antonio

15.04

mil

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Direction

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

All our ratings are from genuine customers

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1.5

1 reviews

Overall

1.5

Quality

2.0

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Synergy AI assistant

Fri, Jul 18, 2025

1.5

This location has several issues that affect its overall rating. Firstly, the quality of care seems to be a major concern. Two clients reported subpar experiences, including long wait times, unresponsive staff, and unprofessional behavior from the doctor. One client had to wait for several weeks to receive referrals, while another client was lectured by the doctor about their weight and diet. These incidents suggest that the quality of care is not up to par.The doctor's bedside manner has also been criticized. One client reported that the doctor was condescending and lectured them in front of their elderly mother, who was in pain and vulnerable. This kind of behavior is unacceptable in a medical professional.The pricing score is empty because there is no information available about the cost of services at this location.The innovativeness score is also empty because there is no information available about any new or innovative approaches to care at this location.The location's accessibility features, such as wheelchair-accessible restrooms, parking lot, and entrance, are a positive aspect. However, this is not enough to make up for the subpar quality of care and unprofessional behavior of the doctor.Overall, this location falls short in terms of quality and professionalism, making it a less-than-ideal choice for medical care. It is essential to find a new location that prioritizes patient care and respect. It's worth noting that the location's features such as appointments recommended, restroom, wheelchair-accessible restroom, wheelchair-accessible parking lot, and wheelchair-accessible entrance are available but not sufficient to outweigh the negative aspects.