San Antonio
Casa Rio Healthcare Rehabilitation
4.70
4.70
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Overall
Quality
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This business location seems to have some serious issues with the quality of care provided to its patients. Many reviewers have complained about the neglect and lack of attention from nurses, with some even reporting that their loved ones were left in pain, dirty, and hungry. The facility has also been accused of being understaffed, with nurses and caregivers not responding to call bells and ignoring patient needs.Despite its good appearance, the facility's inside is often dirty and unkempt, with patients' rooms and bathrooms in disarray. The food has also been described as bad. Many reviewers have expressed their disappointment and frustration with the facility, with some even warning others not to bring their loved ones here.On the positive side, some reviewers have praised the therapy department, stating that the staff is caring and kind. However, these comments are far outweighed by the numerous complaints about the poor quality of care.One major issue that stands out is the lack of attention and care provided to patients by the nursing staff. Reviewers have reported that nurses are often flippant and uncaring, leaving patients to suffer in pain and discomfort. This lack of care is unacceptable and has led to serious consequences, including patient deaths.Overall, this business location seems to have a long way to go in terms of providing quality care to its patients. While it may have some good aspects, the numerous complaints and warnings from reviewers make it a location to avoid.
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Categories
Medical Service
Rehabilitation center
Rehabilitation
Physicians
Nursing home
Nurses
Physical therapy clinic
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