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Cassie Thompson - State Farm Insurance Agent

4.9

• (1 reviews)

340 8610 Broadway Street, San Antonio

6.78

mil

340 8610 Broadway Street, San Antonio

6.78

mil

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Overview

Call (210) 822-2220 for life, home, car insurance and more. Get a free quote from State Farm Agent Cassie Thompson in San Antonio, TX

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible seating

Free parking lot

Onsite services

Free parking garage

Identifies as women-owned

On-site parking

Identifies as veteran-owned

Online appointments

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Reviews

All our ratings are from genuine customers

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4.9

1 reviews

Overall

4.9

Quality

4.9

Pricing

4.9

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Synergy AI assistant

Fri, Jul 18, 2025

4.9

This office provides an excellent experience for customers, evident from the numerous positive reviews. The staff, including Cassie, Lauren, Kevin, and Breeanna, are consistently described as friendly, knowledgeable, and helpful. They take the time to explain everything to customers, ensuring they understand their policies and options. The team's professionalism and courtesy are evident in every interaction.Customers appreciate the team's willingness to go above and beyond to find them the best coverage and rates. Many have saved money by switching to State Farm, and some have even received excellent customer service from the claims department. The office is described as having "incredible employees" and providing "exceptional customer service."The office's accessibility and willingness to accommodate customers' needs are also notable. Many customers have praised the office for being available to answer questions and provide assistance, even on weekends and after hours. The office's commitment to customer satisfaction is evident in its dedication to providing excellent service and support.While there is no issue highlighted in the reviews, some customers have noted that the claims department could improve communication. However, this is not a common complaint, and the office's overall reputation is overwhelmingly positive.Overall, this office is an excellent choice for customers seeking friendly, knowledgeable, and professional service. The team's commitment to customer satisfaction and its willingness to go above and beyond to find customers the best coverage and rates make it a standout in the industry.