San Antonio
Castle Hills Dental
6.66
6.66
Overview
Top-quality, family, and, cosmetic, dentistry, at, Castle, Hills, Dental., Contact, us, today!
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
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The business has a somewhat mixed reputation among customers. Some have praised the friendly and welcoming staff, as well as the dentist's gentle and pain-free approach to dental work. They have also appreciated the practice's professionalism, including the explanation of procedures and costs beforehand. Some customers have been satisfied with the dental care they received, mentioning that the staff is kind and polite, and that the dentist takes the time to explain what he is doing. They have also appreciated the practice's attention to detail, such as the use of blankets and sunglasses to make patients feel more comfortable. However, there have been some concerns about the practice's lack of transparency and communication. Some customers have reported being told that they need to reschedule for a cleaning, despite having made an appointment specifically for that purpose. Others have felt that the staff does not seem to care about their time or needs. Additionally, some customers have been dissatisfied with the dentist's skills and workmanship. They have reported experiencing pain or discomfort after procedures, and have had to seek a second opinion to correct mistakes made by the dentist. One customer reported that the dentist had worked on the wrong tooth, and that the practice had refused to refund the money they had spent on an unnecessary procedure. Overall, while some customers have had positive experiences at the practice, others have been dissatisfied with the quality of care and the level of communication and transparency.
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Medical Service
Dentists
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